Course Outlines     

Since Hosca was established, the Team has designed a variety of training materials for its Clients. This wide array of training products is available under a number of Suites of Training.

Each of these suites contains a number of modules of Training which link together and provide an approach to the subject. Many of our Clients like us to use the Training activity as a specific intervention or as a complementary activity to a consultancy assignment. Details of the modules content can be viewed by clicking on the link next to the module.



These Training Suites are shown below:-


Lean Solution

Lean TechniquesClick to viewLean Techniques.pdfLean OfficeClick to viewLean Office.pdf
Lean HealthcareClick to viewLean Healthcare Program.pdf


Leadership Development

Change ManagementClick to viewChange Management.pdfInfluencing SkillsClick to viewInfluencing Skills.pdf
Interpersonal SkillsClick to viewInterpersonal Skills.pdfStrategic ManagementClick to viewStrategic Management.pdf
Strategic PlanningClick to viewStrategic Planning.pdf



Management Skills

Behavioural InterviewingClick to viewBehavioural Interviewing.pdfDelegation SkillsClick to viewDelegation Skills.pdf
Finance for Non Finacial ManagersClick to viewFinance for Non Financial Managers.pdfInspirational LeadershipClick to viewInspirational Leadership.pdf
Managing Within The LawClick to viewManaging within the Law.pdfMotivation SkillsClick to viewMotivation Skills.pdf
Negotiation SkillsClick to viewNegotiation Skills.pdfPerformance ManagementClick to viewPerformance Management.pdf
Leadership Best PracticeClick to viewLeadership Best Practice.pdf



Systematic/ADDIE Training

Coaching SkillsClick to viewCoaching Skills.pdfFeedback SkillsClick to viewFeedback Skills.pdf
Presentation SkillsClick to viewPresentation Skills.pdfSystematic TrainingClick to viewADDIE_Systematic Training.pdf



Team Leading Skills

Creative ThinkingClick to viewCreative Thinking.pdfProblem SolvingClick to viewProblem Solving Skills.pdf
Project ManagementClick to viewProject Management Workshop.pdfTeam LeadershipClick to viewTeam Leadership.pdf
Team SkillsClick to viewTeam Skills.pdf



Customer Service

Customer CareClick to viewCustomer Care.pdfTelephone SkillsClick to viewTelephone Skills.pdf
Sales TrainingClick to viewSales Training.pdf



Personal Development

CommunicationsClick to viewCommunications.pdfConflict ManagementClick to viewConflict Managment.pdf
Constructive ConfrontationClick to viewConstructive Confrontation.pdfEffective Use of TimeClick to viewEffective Use of Time.pdf
Managing Personal GrowthClick to viewManaging Personal Growth.pdfTeam ContributorClick to viewTeam Contributor.pdf



Public Sector Courses

Building and Implementing Balanced ScorecardsClick to viewBuilding and Implementing Balanced Scorecard.pdfPerformance Management AwarenessClick to viewPerformance Management Awareness.pdf
Performance Management FacilitationClick to viewTBPM Facilitation Workshop.pdfPerformance Management for ManagersClick to viewPerformance Management Core Skills for Managers.pdf
Performance Management for StaffClick to viewPerformance Management Core Skills for Staff.pdfProject Management for Performance ImprovementClick to viewProject Management for Performance Improvement.pdf
Process MappingClick to viewProcess Mapping.pdfSystematic Process Improvement and Problem SolvingClick to viewSystematic Process Improvement and Problem Solving.pdf





For further information please contact:

Zenda Crowley or Jenni Whately
Phone: +353 1 846 4151

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